Terms and Conditions

Competition Rules:

1. Entry to the competition is free but the entrant must be registered on the Justhands-on.tv site
2. Only one entry per person is allowed; in the event multiple entries are received, the first entry received will be considered to be the effective entry. In the event that an arbitrator is required the Company Secretary will be considered to be that person.
3. In the event of any dispute, the decision of the Company Secretary will be final.
4. No correspondence will be entered into.
5. Postal Entries must be received by 30thOctober 2010 and e-mail entries must be received by 12 midnight on 30th October 2010
6. The prizes will be accepted as stated; no cash alternatives will be offered.
7. Should the winner of the sewing machine reside outside the UK, Janome reserve the right to change the machine model to one that is as similar as possible from their local dealership.
8. All winners will be notified by email and their names will be published on the Justhands-on.tv website.
9. While every care will be taken with the entries, Justhands-on.tv cannot accept any responsibility for lost or damaged entries.
10. Employees of Janome or Justhands-on.tv or their families or anyone else associated with the competition are not eligible to enter.
 

Privacy Policy:

We do not disclose buyers’ information to third parties other than to process the order. We act as agents for the vendors and their privacy policy will also apply.

Returns Policy;

We act purely as selling agents for the various suppliers and their returns policy will apply.

Reaching us:

You can contact us through the ‘contact us’ link on the site; or call Jennie 01243 374860

Making a Purchase:

Click on the item required and Paypal will process the order. Shipping and handling costs will be added to the item – you do need to select the relevant worldwide postal option. Please note that outside the EU you may be responsible for customs and duty on your goods.

All goods are offered subject to availability, and we will do our best endeavours to ensure that the goods are in stock at the various suppliers at the time of ordering.

The various suppliers will aim to mail the goods to you within 7 days of receipt of order and their terms and conditions will apply.

If goods arrive damaged or faulty, then the returns policy of the supplier will apply and you should contact them directly within 7 days of the good arriving.

In the event that you are unable to reach a satisfactory resolution then you should contact us.