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Terms and Conditions

 

Privacy Policy:

We do not disclose buyers’ information to third parties other than to process the order. We act as agents for the vendors and their privacy policy will also apply.

Returns Policy:

We act purely as selling agents for the various suppliers and their returns policy will apply.

Reaching us:

You can contact us through the ‘contact us’ link on the site; or email us at justhandsontv@googlemail.com

Making a Purchase:

Click on the item required and Paypal will process the order. Shipping and handling costs will be added to the item – you do need to select the relevant worldwide postal option. Please note that outside the EU you may be responsible for customs and duty on your goods.

All goods are offered subject to availability, and we will do our best endeavours to ensure that the goods are in stock at the various suppliers at the time of ordering.

The various suppliers will aim to mail the goods to you within 7 days of receipt of order and their terms and conditions will apply.

If goods arrive damaged or faulty, then the returns policy of the supplier will apply and you should contact them directly within 7 days of the good arriving.

In the event that you are unable to reach a satisfactory resolution then you should contact us.

 

Subscription Fees

Justhands-on.tv is a subscription service designed to support individuals interested in patchwork, quilting and textile art with videos available online of workshops, interviews with artists, hints & tips and tours of exhibitions.


The subscription charge shown on the website must be paid using a valid payment method (e.g. credit card).


Refunds are at the discretion of the company.

The company reserves the right to change the subscription price at any time and without notice.

If you have any questions regarding our subscription fees and refund policy, please contact us via email at support@justhands-on.tv

 

Renewals Policy

Unless specifically noted, all annual subscriptions will be automatically renewed on the expiration date to ensure uninterrupted access to justhands-on.tv at the then-current annual subscription price.  This renewal fee excludes promotion and/or discount pricing.

Notification of annual subscription renewal will be sent to you by email 30 days prior to your membership expiration date.

The annual subscription fee is charged to the payment method linked to your account.  Confirmation of renewal will be sent to you via email.

All renewals are subject to these same Terms and Conditions together with any future amendments.

Should you require any information regarding renewal of your subscription contact us via email at support@justhands-on.tv

 

Attending a Sewing Retreat run by us:

Payment and reserving your Place:

  • To reserve your place, the booking form should be completed and returned with a deposit of £50.  However your place can be reserved without it! Cash is acceptable, cheques should be made payable to Justhands-on.tv Ltd but  we do not have credit card facilities.    If the retreat is advertised on the website, then full  payment can be made through Paypal.
  • On receipt of your deposit, a place will be confirmed for you on the sewing retreat.  This deposit is non-refundable.
  • Payment:   Retreats can be paid for in full at the time of booking (see above) or the balance in accordance with the booking form.
  • If  full payment has not been received 3 weeks before the date of the retreat, we reserve the right to reallocate your place and of course your deposit is not refundable.
  • Materials are not included in the cost of the retreat.
  • If appropriate a requirements list will be sent to you near to the date of your retreat. You will be required to bring your own sewing machine.

Cancellations:

  • Should WE have to cancel the retreat you will receive a full refund.
  • We  reserve the right to make changes to the workshop programme should this be absolutely necessary, for example due to the ill health of the tutor.
  • You will be advised of any necessary changes as soon as is humanly possible.
  • In the event of any accident or incident from the moment of check in until the moment of departure  then the T&C’s of the host venue will apply.

 

Prize Draw Rules

Janome MC9400QCP Sewing Machine Prize Draw Terms & Conditions

Entrants will be deemed to have accepted these terms and conditions, and agreed to be bound by them, when entering this Promotion.

Who may enter:

  • This free prize draw (“Promotion”) is open to residents of the United Kingdom aged 18 years or over.
  • To be eligible for the Janome MC9400QCP Prize Draw, you must be one of the following:
    1. A paid delegate at a justhands-on.tv sewing retreat in 2018
    2. A paid subscriber of justhands-on.tv at the time of entering
    3. Or, an attendee at a FREE demonstration of the Janome MC9400QCP taking place at a justhands-on.tv sewing retreat in 2018
  • Employees (or family members of employees) of any group company of the Promoter, companies associated with the Promotion and all affiliates of such companies may not enter this Promotion.

How to enter:

  • To take part in this Promotion, paid subscribers must send an email to janomeprizedraw@justhands-on.tv with the subject line “Janome Prize Draw”, providing their name, postal address and contact telephone number. Paid delegates at a justhands-on.tv retreat and attendees at a FREE demonstration must fill out a registration form that will be provided at the retreat.
  • The full list of justhands-on.tv retreats for 2018 includes:

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  • Every paid attendance at a justhands-on.tv sewing retreat can be entered into the draw.  All other eligible entries are limited to 1 per person.
  • The “entrant” is the person whose name is identified on the mode of entry.
  • No responsibility can be accepted for entries that are not received for any reason.
  • The promotion starts 1 March 2018.
  • Entries must be received by midnight (GMT) 31 December 2018.

Winner selection and notification:

  • There will be 1 winner for this Promotion.
  • The winner will be picked at random during the first week of January, 2019.
  • The winner will be notified by email around three working days after the draw.
  • The winner will win a Janome MC9400QCP Sewing Machine (“Prize”).
  • Prize includes shipping of the Janome MC9400QCO to the winner -   Janome will ship the Prize directly to the winner to UK Address only.
  • To be eligible to claim the prize, winners must respond to the prize notification message within 7 days. Failure to respond within the requested period or provide their personal details will result in the prize being forfeited by the prize winner. The Promoter reserves the right to award the prize to an alternative winner.
  • Unless expressly stated within these terms and conditions, all other expenses relating to the Prize are the responsibility of the winner.
  • The Promoter reserves the right to substitute the Prizes (or any part of the prize) for a prize or prizes of equivalent or greater monetary value if this is necessary for reasons beyond its reasonable control. There is no cash alternative to the prizes (or any part of the prizes) and unless the Promoter agrees otherwise in writing the Prize is non-refundable and non-transferable.
  • Third party terms and conditions apply to parts of the prizes where applicable.
  • Details of prize winner’s name and county will be available for one month after the close of this Promotion by writing to the Promoter at the address set out below and stating the name and date of the Promotion.

Liability:

  • There are certain things for which the Promoter does not accept any liability to you, and these are explained in the next three paragraphs. The law does not allow the Promoter to exclude or limit its liability for some things, such as death or personal injury caused by its negligence, or loss caused by a false statement where the statement is made fraudulently. The Promoter accepts full liability for these matters and all matters for which it cannot, under English law, exclude or limit its liability. Otherwise, the exclusions of liability described below will apply. References to the “Promoter” include all of the Promoter’s associated companies, agents or any other third party involved in the Promotion.
  • Subject to the above paragraph, the Promoter will not be responsible for (and will have no liability in connection with) acts, omissions and occurrences beyond the Promoter’s reasonable control, including but not limited to:
    1. any postponement or cancellation of the Promotion;
    2. any changes to prizes or the way in which they can be used;
    3. damage, loss, injury suffered by any entrant entering the promotion or as a result of accepting any prize;
    4. problems with the allotment or dispatch of prizes (such as prizes failing to reach the intended recipient); and
    5. any act, omission or default of any third party supplier.
  • The Promoter does not accept responsibility for network, computer, hardware or software failure of any kind, which may affect the sending, receipt or processing of your entry.
  • If this Promotion is unable to run as planned due to computer virus, network/technical/communications failure, tampering or any cause beyond the Promoter’s reasonable control, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion or invalidate any affected entries (subject to any written directions given under applicable law). Entries must not be made through agents or third parties or any automated entry software or any other means which allows an entrant to automatically enter repeatedly. Incomplete entries will be disqualified and will not be counted.
  • The Promoter’s decision is final and binding in all respects on all entrants. No correspondence will be entered into. Entries that do not comply in full with these terms and conditions will be disqualified.
  • If the Promoter has grounds to suspect any entrant or third party of cheating, deception or fraudulent or unsportsman-like conduct of any kind (including, without limitation, manipulating the promotion, choice of prize winner(s) or any entry) the Promoter reserves the right (in its sole discretion) to disqualify any entrant, entry or person it reasonably believes to be responsible for, or associated with, such activity.
  • Entries may be subject to moderation. The Promoter reserves the right (in its sole discretion) to deem an entry to be ineligible should it contain offensive, inappropriate, obscene, unlawful or otherwise objectionable content.
  • As a condition of entry, each entrant irrevocably grants to the Promoter a non-exclusive perpetual worldwide licence to use and exploit all intellectual property rights (including without limitation, copyright) in and to works (including, images and text) comprising the entrant’s entry (“Work”), and consents to the Promoter doing (or omitting to do) any acts in respect of the Work which may otherwise constitute an infringement of the entrant’s moral rights. For the avoidance of doubt, the Promoter may use all or any part of an entrant’s Work(s) for any purposes at its discretion, including, without limitation, using the entrant’s Work(s) for promotional, marketing or publicity purposes, whether in respect of this promotion, the Promoter, or otherwise. Each entrant warrants to the Promoter that the Work submitted is an original work of the entrant which does not infringe any rights of any third party. A breach of the warranty set out in this condition will result in the entrant’s entry being invalid. In addition, each entrant indemnifies the Promoter against all loss, damages and costs incurred by the Promoter arising from that entrant’s breach of the warranty set out in this condition.
  • The Promoter reserves the right to amend these terms and conditions at any time.

Personal Details:

  • The Promoter will use the winner’s, and each entrant’s, personal details for the purpose of administering this Promotion, including prize fulfilment and announcing winners. Please see our Privacy Policy at www.justhands-on.tv/privacy-policy for further details.
  • The winners agree to allow the Promoter to use their name and likeness for advertising and publicity purposes without additional remuneration. The winners may be required to take part in reasonable publicity and PR activity at the Promoter’s request.
  • The winner may be required for promotional activity e.g. photographs to be taken and are required to make themselves available without charge for publicity purposes and agree to publication of his/her name. It is a condition of a guest attending the Prize that they provide the same consent.
  • By entering the promotion, you are indicating your consent to receiving email from the Promoter, and you agree for the Promoter to share your information with the prize givers, in this case Janome. You can unsubscribe to emails at any time by clicking on the “unsubscribe” link at the bottom of every email. Please see our Privacy Policy at www.justhands-on.tv/privacy-policy for further details.

English Law applies:

  • This Promotion, and any dispute or claim arising out of or in connection with it (including the prize(s)), shall be governed by and construed in accordance with English law. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion (including the prize(s)).

Promoter:

  • The Promoter is justhands-on.tv Ltd whose office is Oakwick, 113 Nashgrove Lane, Finchampstead Berkshire RG40 4HG

 

justhands-on.tv Prize Rules

From time to time, usually monthly, justhands-on.tv run a Promotion which includes a prize draw or competition.  Please see our “Competition” page for details on the latest promotion: https://www.justhands-on.tv/community/competition

If justhands-on.tv run an exceptional Promotion that includes different terms and conditions, then the Prize Rules for the exceptional Promotion will be detailed in a section above this one in Terms & Conditions: https://www.justhands-on.tv/terms-and-conditions

Entrants will be deemed to have accepted these terms and conditions, and agreed to be bound by them, when entering any such Promotion.

Who may enter:

  • Prize draws (“Promotion”) are open to Paid Subscribers, aged 18 years or over. The entrant must be a Paid Subscriber at the time of entering
  • Employees (or family members of employees) of any group company of the Promoter, companies associated with the Promotion and all affiliates of such companies may not enter this Promotion.

How to enter:

  • To take part in a Promotion, entrants must send an email to justhandsontvcomp@gmail.com with the subject line noted in the prize draw details provided at www.justhands-on.tv/community/competition .  The email must include the entrant’s name, postal address and contact telephone number.
  • Entries are limited to 1 per person.
  • The “entrant” is the person whose name is identified on the mode of entry.
  • No responsibility can be accepted for entries that are not received for any reason.
  • The promotion start date and deadline for entries will be outlined in the prize draw details provided at www.justhands-on.tv/community/competition .

Winner selection and notification:

  • There will be 1 winner for each Promotion, unless noted otherwise.
  • The winner(s) will be picked at random on the date outlined in the prize draw details provided at www.justhands-on.tv/community/competition .
  • The winner(s) will be notified by email around three working days after the draw.
  • The winner(s) will win a product or service (“Prize”) outlined in the prize draw details provided at www.justhands-on.tv/community/competition .
  • Prize includes shipping to the winner.
  • To be eligible to claim the prize, winners must respond to the prize notification message within 7 days. Failure to respond within the requested period or provide their personal details will result in the prize being forfeited by the prize winner. The Promoter reserves the right to award the prize to an alternative winner.
  • Unless expressly stated within these terms and conditions, all other expenses relating to the Prize are the responsibility of the winner.
  • The Promoter reserves the right to substitute the Prizes (or any part of the prize) for a prize or prizes of equivalent or greater monetary value if this is necessary for reasons beyond its reasonable control. There is no cash alternative to the prizes (or any part of the prizes) and unless the Promoter agrees otherwise in writing the Prize is non-refundable and non-transferable.
  • Third party terms and conditions apply to parts of the prizes where applicable.
  • Details of prize winner’s name and county will be available for one month after the close of this Promotion by writing to the Promoter at the address set out below and stating the name and date of the Promotion.

Liability:

  • There are certain things for which the Promoter does not accept any liability to you, and these are explained in the next three paragraphs. The law does not allow the Promoter to exclude or limit its liability for some things, such as death or personal injury caused by its negligence, or loss caused by a false statement where the statement is made fraudulently. The Promoter accepts full liability for these matters and all matters for which it cannot, under English law, exclude or limit its liability. Otherwise, the exclusions of liability described below will apply. References to the “Promoter” include all of the Promoter’s associated companies, agents or any other third party involved in the Promotion.
  • Subject to the above paragraph, the Promoter will not be responsible for (and will have no liability in connection with) acts, omissions and occurrences beyond the Promoter’s reasonable control, including but not limited to:
    1. any postponement or cancellation of the Promotion;
    2. any changes to prizes or the way in which they can be used;
    3. damage, loss, injury suffered by any entrant entering the promotion or as a result of accepting any prize;
    4. problems with the allotment or dispatch of prizes (such as prizes failing to reach the intended recipient); and
    5. any act, omission or default of any third party supplier.
  • The Promoter does not accept responsibility for network, computer, hardware or software failure of any kind, which may affect the sending, receipt or processing of your entry.
  • If this Promotion is unable to run as planned due to computer virus, network/technical/communications failure, tampering or any cause beyond the Promoter’s reasonable control, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion or invalidate any affected entries (subject to any written directions given under applicable law). Entries must not be made through agents or third parties or any automated entry software or any other means which allows an entrant to automatically enter repeatedly. Incomplete entries will be disqualified and will not be counted.
  • The Promoter’s decision is final and binding in all respects on all entrants. No correspondence will be entered into. Entries that do not comply in full with these terms and conditions will be disqualified.
  • If the Promoter has grounds to suspect any entrant or third party of cheating, deception or fraudulent or unsportsman-like conduct of any kind (including, without limitation, manipulating the promotion, choice of prize winner(s) or any entry) the Promoter reserves the right (in its sole discretion) to disqualify any entrant, entry or person it reasonably believes to be responsible for, or associated with, such activity.
  • Entries may be subject to moderation. The Promoter reserves the right (in its sole discretion) to deem an entry to be ineligible should it contain offensive, inappropriate, obscene, unlawful or otherwise objectionable content.
  • As a condition of entry, each entrant irrevocably grants to the Promoter a non-exclusive perpetual worldwide licence to use and exploit all intellectual property rights (including without limitation, copyright) in and to works (including, images and text) comprising the entrant’s entry (“Work”), and consents to the Promoter doing (or omitting to do) any acts in respect of the Work which may otherwise constitute an infringement of the entrant’s moral rights. For the avoidance of doubt, the Promoter may use all or any part of an entrant’s Work(s) for any purposes at its discretion, including, without limitation, using the entrant’s Work(s) for promotional, marketing or publicity purposes, whether in respect of this promotion, the Promoter, or otherwise. Each entrant warrants to the Promoter that the Work submitted is an original work of the entrant which does not infringe any rights of any third party. A breach of the warranty set out in this condition will result in the entrant’s entry being invalid. In addition, each entrant indemnifies the Promoter against all loss, damages and costs incurred by the Promoter arising from that entrant’s breach of the warranty set out in this condition.
  • The Promoter reserves the right to amend these terms and conditions at any time.

Personal Details:

  • The Promoter will use the winner’s, and each entrant’s, personal details for the purpose of administering this Promotion, including prize fulfilment and announcing winners. Please see our Privacy Policy at www.justhands-on.tv/privacy-policy for further details.
  • The winners agree to allow the Promoter to use their name and likeness for advertising and publicity purposes without additional remuneration. The winners may be required to take part in reasonable publicity and PR activity at the Promoter’s request.
  • The winner may be required for promotional activity e.g. photographs to be taken and are required to make themselves available without charge for publicity purposes and agree to publication of his/her name. It is a condition of a guest attending the Prize that they provide the same consent.
  • By entering the promotion, you are indicating your consent to receiving email from the Promoter, and you agree for the Promoter to share your information with the prize givers. You can unsubscribe to emails at any time by clicking on the “unsubscribe” link at the bottom of every email. Please see our Privacy Policy at www.justhands-on.tv/privacy-policy for further details.

English Law applies:

  • This Promotion, and any dispute or claim arising out of or in connection with it (including the prize(s)), shall be governed by and construed in accordance with English law. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion (including the prize(s)).

Promoter:

  • The Promoter is justhands-on.tv Ltd whose office is Oakwick, 113 Nashgrove Lane, Finchampstead Berkshire RG40 4HG
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